phone, meeting, messaging

The all-in-one communications solution built for SMBs like yours

Streamline IT with a cloud phone system with built-in meetings and messaging. So your small or mid-sized business can do more, while spending less.

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Calls, meetings and messages
– anywhere, on any device

  • Man using GoTo Connect to set up call directories on his laptop.

    Easy setup and admin

    Configure all your settings in one place with GoTo's unified admin portal. Setting up your perfect phone system is now easier than ever.
  • Woman using GoTo Connect to take a work call while out of the office.

    Calls from anywhere

    GoTo Connect works where you do. Easily switch between your desk phone, desktop app, or our mobile app to stay connected.
  • Woman casually using GoTo Connect to meet colleagues over HD video.

    Face-to-face collaboration

    Get HD video conferencing included with every license and consolidate your communication tools with one application.

A virtual phone system that works the way you do

Add toll-free numbers or port your current number. Get unlimited extensions and implement a company-wide phone tree directory. You can even integrate with your favorite apps, like Salesforce and Slack.

Screenshot of GoTo Connect’s visual Dial Plan Editor, showing Standard, Utility and Application nodes, Auto Attendants, and Call Volume Analytics.

New and Improved

Super simple call routing and dial plans

Customize call flows in minutes with our drag-and-drop Dial Plan Editor. Create auto-attendants and set schedules and rules for business hours. Call routing has never been so easy.

With all-new call volume analytics, you can measure performance of different touchpoints in the dial plan (like customer service) and eliminate bottlenecks.

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HOW IT WORKS

Visual Dial Plan Editor

See just how frustration-free setting up your own call flows and phone system can be.
Interface showing GoTo Connect’s easy-to-use, drag-and-drop dial plan editor.

Flexible work solutions that work on any app, anywhere

You can join meetings or calls from your desk, computer or smartphone with the GoTo Connect app – or join right from your browser. GoTo Connect works where your team does.

Arrangement of a desk phone, desktop interface, and mobile phone showing all the ways you can use GoTo Connect across different devices and places.

Boost customer engagement and sales

With the GoTo Connect platform, you get more ways to meet customers rising expectations – beyond voice and video.

GoTo’s Customer Engagement solution helps you grow your small business, with new channels like SMS and surveys, outbound campaigns, and one team inbox for every conversation.

GoTo’s Contact Center solution is perfect for small and mid-size businesses who need to boost their service and sales, with agent and supervisor tools, powerful admin controls, and advanced reporting and analytics.

Support center dashboard showing inbound call volume, and your teams call handling statistics.
  • We’re safe & secure

    Developed and tested to thwart cyber threats and bad actors from your business.
  • We’re always up and running

    99.999% uptimes, low bandwidth usage and distributed cloud architecture.
  • We’re there for you

    We’re on call 24/7 to share our expertise and keep you up and running.

Packed with 100+ features

See how GoTo Connect can work for you

A safe, engaging learning environment, on site or remote

  • GoTo Connect ties directly into your paging systems for faster communication.
  • Control your onsite security systems and lock down your school instantly from any device.
  • Support safe, distance learning with HD video conferencing with meeting locks and password protection.
Teacher using GoTo Connect to meet virtually with student.
Captera shortlist 2022 badge

2022 Shortlist Awards for VoIP and Call Center Software

We live in LA, there might be an earthquake tomorrow. We needed a system that could work from anywhere. That’s what GoTo Connect brought to Para Los Niños.
Geovanni Rivas
Head of IT, Technology and Communications, Para Los Niños
G2 leader spring 2022 badge

Leader in G2's Spring 2022 Grid Report for VoIP Providers

Once they discovered the enhanced functionality of a software-based phone, they reported they won’t need a traditional, hardware-based phone – they’re sticking with GoTo Connect.
Felix Windt
Assistant Director, Network Services, IT and Consulting, Dartmouth College
2022 Trust Radius Badge

2022 Top Rated Awards in Unified Communications as a Service (UCaaS), VoIP, and Video Conferencing

5 stars
Their excellent USA-based tech support helped get me up and running in no time flat. Their service in both areas (support and actual uptime) has never let us down.
Michael W.
President
Small business (10-50 employees)

Our phones. Your phones. No phones.

Call your way with GoTo’s cloud phone system.

  • Remote worker dialing on her smartphone while working outside

    Calling from mobile or web?

    Use the GoTo app on mobile, desktop, and the web to make and receive calls.
    Get a Demo >
  • Smiling employee making a call with GoTo Connect on her desk phone

    Need new hardware?

    Buy new phone hardware directly from GoTo by contacting our Sales team.
    Browse Phones >
  • Closeup of someone dialing a number on a desk phone

    Have your own phones?

    GoTo supports a wide range of phones. See which models are compatible.
    See Supported Phones >

FAQs

GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality.
You can take advantage of GoTo Connect’s video conferencing, voice calls, messages, and admin features directly on your computer or mobile device – no special phone hardware necessary. If you'd like to build a phone system for your office, see a list of supported phones and desk hardware here.

You can port (transfer) your current business phone number directly to your GoTo Connect account. If you’d like a new phone number, you can create unlimited numbers and extensions at any time.

The number porting process depends on many factors, such as how long it takes for your current carrier to confirm the transfer.

GoTo Connect is great for small businesses looking for an integrated cloud phone system, meetings, and messages, thanks to its flexibility, cost effectiveness, and speed of deployment. Compare our plans to explore the right solutions for your team (or talk to our sales team).

Discover your new GoTo

See what all-in-one communications can do for your business today.